Privacy Policy

1. Information We Collect

1.1 Personal Information You Provide Directly

You may choose to provide us with certain information, including:

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  Full Name
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  Email Address
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  Phone Number (optional)
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  Academic Affiliation / Institution
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  Country and Location Details
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  Event Registration Details
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  Communication preferences
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  Support requests or inquiry messages
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  Billing Name
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  Payment Reference Details

We do NOT store full credit card numbers, CVV, or bank information.

All transactions are handled securely through third-party payment processors.

1.2 Automatically Collected Information

When you use our platform, we automatically collect:

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  Device Type (mobile/desktop)
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  Browser Type and Version
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  IP Address and Location Approximation
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  Operating System
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  Pages Viewed
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  Access Times and Duration
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  Clickstream & Interaction Data
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  Cookies and Analytical Identifiers

This helps us improve functionality, enhance performance, detect issues, and maintain security.

1.3 Cookies and Tracking Technologies

We use cookies, pixels, and analytics tools for:

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  Maintaining login sessions
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  Understanding user behavior
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  Improving website navigation
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  Measuring performance
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  Personalizing user experience

You can disable cookies through your browser settings, though some features may not function properly.

2. How We Use Your Information

We use the collected information to:

2.1 Provide and Improve Services

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  Enable access to STEM Network tools and features
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  Facilitate event registrations and payments
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  Enhance platform performance and reliability
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  Personalize content and user dashboards

2.2 Communication and Support

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  Provide updates about features, services, or changes
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  Respond to inquiries, support requests, or technical issues
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  Send event-related notifications, confirmations, and certificates

2.3 Security, Protection, and Compliance

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  Prevent misuse, fraud, and unauthorized access
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  Monitor platform activity for safety
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  Comply with legal, regulatory, or government requests

2.4 Research and Analytics

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  Track usage patterns
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  Improve platform design, content, and features
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  Understand user needs for future development

We do not sell or rent your personal information to any third parties.

3. How We Share Your Information

We may share your information with:

3.1 Service Providers (Third Parties)

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  Payment gateways
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  Cloud hosting providers
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  Analytics platforms
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  Email and communication tools
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  Security and monitoring tools

These providers follow strict contractual obligations regarding data security.

3.2 Legal or Compliance Requirements

We may disclose information if required:

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  To comply with legal processes
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  To protect our rights
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  To prevent fraud or security threats

4. Data Storage and Protection

We follow industry-standard security measures to protect your data:

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  Encrypted communication (HTTPS/SSL)
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  Controlled server access
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  Continuous monitoring
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  Firewalls and intrusion detection
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  Regular audits and security reviews

While we do our best, no system is 100% secure. Users are responsible for safeguarding their login credentials.

5. Retention of Information

We retain your data only as long as necessary:

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  Event records: for compliance and auditing
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  Communication logs: for reference and support history
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  Analytics: anonymized after processing

6. Children’s Privacy

STEM Network is not intended for individuals under 16 years of age. We do not knowingly collect data from minors.

7. Changes to this Privacy Policy

We may update this policy periodically.

Updated versions will have a revised “Last Updated” date at the top.

8. Contact Information

For queries about this Privacy Policy, contact: support@stemnetwork.com